Terms of Service and Use of This Site
This is the one time we get a little serious.
Sorry about that, but this is important stuff if we’re gonna do business together.
Ok let's do this. We'll try to keep it brief and clear.
1. Use of Site
2. User Warranty
As a User you warrant that you are not an agent or employee of any other test preparation, career coaching, or admissions consulting company and that you will use the Site and Content solely for the purpose intended by Career Protocol.
3. Trademark and Copyright
Career Protocol and certain other brands, trademarks, and service marks are marks of Career Protocol and its affiliates. The Content on this Site are copyrighted and are intended for the sole personal use of paying students. Any other duplication, reproduction, or use of any Content on this site without express and written permission from this site’s owner is unauthorized, strictly prohibited, and will be considered in violation of copyright, trademark, and other laws.
4. Fees, payment, and refund policy
As consideration for any purchase you make on the Site, you shall pay Career Protocol all applicable fees and taxes. We (or our third-party payment processor) shall authorize your credit card, bank account, or other approved payment facility you provided during the registration process for the full payment of the fees and any applicable taxes, and you hereby consent to the same. If the mailing address you provided us is in the United States, all payments will be charged and made in U.S. dollars. If the mailing address you provided us is outside the United States or any of its possessions or territories, all payments will be charged in U.S dollars.
You must provide current, complete, and accurate billing and credit card information. You must promptly update all billing information (such as billing address, card number, and expiration date) to keep your account current, complete, and accurate, and you must promptly contact us if your credit card is lost or stolen, or if you become aware of a potential breach of account security (such as an unauthorized disclosure or use of your Sign-In Name or Password). You hereby authorize Career Protocol to obtain or determine updated or replacement expiration dates for your credit card in the event that the credit card you provided us expires. We reserve the right to charge any renewal card issued to you to the same extent as the expired card. If payment is not received from your credit card issuer, you hereby agree to pay all amounts due upon demand. You agree to pay all costs of collection, including attorney’s fees and costs, on any outstanding balance. In certain instances, the issuer of your credit card may charge you a foreign transaction fee or related charges, which you will be responsible to pay. You are advised to check with your bank and credit card issuer for details.
Refund Policy – The Following Career Protocol 1:1 Coaching Projects Are Fully Non-Refundable
Career Protocol 1:1 Coaching Projects governed by this policy include and are not limited to:
- The Career Discovery Project
- The Authentic MBA Catalyst Program
- All Short-Term Projects:
- The MBA Do-Over Call
- The MBA Waitlist Winning Call
- The MBA Resume Perfection Project
- All variations of The MBA Interview Project:
- MBA Power Hours and any other a la carte coaching services scheduled and booked via our Trafft scheduling system. (These appointments can be rescheduled with 24-hours notice, but once scheduled, they are fully nonrefundable.)
- Special Services:
- Document Expediting
- Add Another School
- All variations of the Story Shaping Project:
- <500 words
- >500 words
- All variations of additional Interview Prep Calls:
- Interview Essentials
- Waitlist Coaching
- MBA Resource Toolkits
- The AI Powered School Scouting Toolkit
- The Stellar School Selector Toolkit
- The School Selector and AI Scouting Toolkit Bundle
All purchases of Career Protocol 1:1 Coaching Projects (and the included products, courses, services, and content) are final. Under no circumstances will Career Protocol offer a refund on a 1:1 Coaching Project purchase.
Refund Policy – The Below Services Come with Our 7-Day Guarantee
Career Protocol services governed by this policy include and are not limited to:
- The Get Into Business School Projects:
- The Authentic MBA Application Guided Quest
- The Authentic MBA Application Essentials Project
- The YOMO Fully Guided Quest
- The YOMO Programs:
- The YOMO Group Coaching Program
- The YOMO Self Study Program
- MBA Resource Toolkits
- The MBA Resume Glow Up Toolkit
- The Rave Recommendation Toolkit
At Career Protocol, we genuinely want you to be successful and happy with your career transformation, which is why we offer a “7-Day Guarantee” on these programs. The guarantee states that if you change your mind about your purchase within the first week (7 days from purchase) for any reason, we will provide a full refund.
Our 7-Day Guarantee is governed by the following terms.
In order to qualify for a refund, email us within the first 7 days from your enrollment date. In order to improve, we would like for your honest feedback about why the project/program was not a good fit for you and your career needs, but this is not a refund requirement.
Career Protocol Payment Cancellation Policy
A User who enrolls may not cancel the contract under any circumstances outside the “365-Day Guarantee” period. Upon enrollment, the User will be responsible for the balance of sale owing and must pay all further installments as agreed and on time. Should the User fail to make any payment as and when due, we reserve all our rights against said User for failure to make installment payments on time, including, but not limited to, mandating a collection agency or attorney to obtain payment from User, which may adversely affect the User’s credit rating. The User must reimburse us for all reasonable fees (including legal and collection agency fees) incurred in collecting the balance of sale and is not eligible for the “365-Day Guarantee.”
We will NOT provide refunds more than 365 days following the date of purchase. After day 365, all payments are non-refundable and you are responsible for full payment of the fees for the program regardless of whether you complete the program.
After you submit your materials, all refunds are within the Company’s sole discretion as to whether to grant or deny the refund request.
Upon determining that you are entitled to a refund pursuant to this policy, the Company will promptly issue an instruction to its payment processor to issue the refund. The Company does not control its payment processor and will not be able to expedite any refunds.
Please note – this is a serious business course, it’s not magic. If you’re not ready to put in the work and take real action, you won’t see the results. We put an extraordinary amount of time, money and effort into all of our Programs, and we expect you to do the same. Our courses are for serious students only.
If you have any questions or concerns about your purchase, please let us know by contacting our support team directly. The support desk can be reached at [email protected]
Links to external websites are provided solely as a convenience to you. Career Protocol has not reviewed all of these external websites, does not control and is not responsible for any of these sites or their content. If you decide to access any of the external websites linked to this Site, you do so entirely at your own risk.
6. No Warranty
The Content provided at this site are provided “as is” without any warranties of any kind including warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. Career Protocol further does not warrant the accuracy and completeness of the Content at this Site. Career Protocol may make changes to the Content at this Site, or to the services and prices described in them, at any time without notice. The Content at this Site may be out of date, and Career Protocol makes no commitment to update the Content at this Site.
7. Limitation of Liability
In no event will Career Protocol, its suppliers, or other third parties mentioned at this Site be liable for any damages whatsoever (including, without limitation, those resulting from interruption of services or inaccurate information) arising out of the use, inability to use, or the results of the use of this Site, any websites linked to this Site, or the Content or information contained at any or all such sites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages. If your use of the Content or information from this Site results in the need for servicing, repair or correction of equipment or data, you assume all costs thereof.
8. Applicable Law
10. Effective Date and Updates
The Terms are effective as of June 8, 2023 and are subject to change without notice by Career Protocol at any time. Please check for changes regularly. Your use of this Site after such changes constitutes your agreement to such changes.
You cool with all that?
Then let's rock!