Terms & Conditions

Thank you for visiting a Career Protocol LLC website, including, but not limited to, careerprotocol.com, mbaprotocol.com, happyatwork.com, careerprotocol.community, careerprotocol.academy, join.careerprotocol.com, book.careerprotocol.com, shop.careerprotocol.com, awesome.careerprotocol.com, mbamo.com, angelaguido.com, or friendmo.com. You arrived at this Terms & Conditions page from one of the above sites, referred to herein as “Website”.





The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.



For the purposes of these Terms & Conditions:

  • Website / Application: a Career Protocol LLC website, application, or platform, including, but not limited to, careerprotocol.com, mbaprotocol.com, happyatwork.com, careerprotocol.community, careerprotocol.academy, join.careerprotocol.com, book.careerprotocol.com, shop.careerprotocol.com, awesome.careerprotocol.com, mbamo.com, angelaguido.com, or friendmo.com.
  • Service: any and all coaching Services provided by the Company, including but not limited to 1:1 Coaching and Group Coaching.
  • Product: any and all learning materials provided by the Company, including but not limited to Projects, Programs, Protocols, Toolkits (also referred to as “Kits”) and calculators.
  • Content / Material: any Service, Product, Website, Application, information, software, material and/or design element maintained by the Company.
  • Terms / Terms & Conditions: these terms and conditions that form the agreement between You and the Company regarding the use of any Service, Product, and/or Website affiliated with the Company.
  • Agreement: The entire Agreement between You and the Company, comprising the Terms & Conditions in conjunction with our Disclaimer.
  • Company / We / Us / Our: Career Protocol LLC, 3108 Old Denton Road #115-237, Carrollton, TX , USA
  • You / Your / User: the individual accessing or Using any Company Content, or the company, or other legal entity on behalf of which such individual is accessing or Using any Company Content, as applicable.
  • Account: the unique account/profile created for You to access Our Products and learning portal.




The following Terms & Conditions govern your use of the Website and apply to your access and use of them.

By accessing or Using this Website, you are acknowledging and accepting, and agree to be bound by, the Terms & Conditions described herein. These Terms & Conditions are subject to change or modification by the Company at any time and at Our discretion. When the Company makes updates to these Terms & Conditions, We will update the Last Revised date at the top of this page to indicate the Terms have changed. Except as specified elsewhere herein, your continued use of this Website after any changes are implemented constitutes your acceptance of the changes. As a result, We encourage you to consult these Terms & Conditions each time you use the Website. If you do not agree with these Terms & Conditions, please do not use or access the Website.

In addition, You hereby confirm that you agree and understand these limitations that are set forth in more detail in the Company’s Disclaimer.

Please read these Terms & Conditions carefully, and note Our Disclaimer. Please also note that Career Protocol LLC is an entity based in Carrollton, Texas, USA that primarily serves customers in North America.



You acknowledge and agree that all Content available on this Website is protected by copyrights, trademarks, Service marks, patents, trade secrets, or other proprietary rights and laws. Except as expressly authorized by Company, you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, or create derivative works from such Content. Happy at Work, Career Protocol, and The Career Protocol are official registered trademarks of the Company and/or its related companies.

As noted above, reProduction, copying, or redistribution for commercial purposes of any Content on this Website is strictly prohibited without the express written permission of the Company. For information on requesting such permissions, please contact Us at [email protected].



You affirm that you are either more than 18 years of age, or an emancipated minor, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms & Conditions, and to abide by and comply with these Terms & Conditions.

If you are provided a password to access this Website, then that password is for your personal use only, unless otherwise specified. You agree to be responsible for the security of your password.



  • Order Fulfillment

For any digital Products, you will receive an email with login details to Our membership site or a link to access your download directly. Alternatively, existing Users accessing new or additional Content may log into the respective platform Using your existing login credentials will receive confirmation via email, Application notification, or both.

  • Refund Policies

We offer a 7-day money back guarantee on most of Our Products. If you are not completely satisfied, you can alert Us within 7 days of the purchase date; however, if the Product you purchased states a different refund policy, that Product-specific refund policy shall apply.

Upon requesting a refund for a Product within the applicable time period, We will rescind access to the Content, cancel your registration, terminate any and all applicable Services, and issue a full refund.

  • Payment Plans

For some of Our Products, We may offer payment plan options. You are responsible for keeping a current credit card on file with Us until your payment obligations have been met.

If your card on file ever declines and you therefore become behind on any installment payments to Us, you agree that upon providing Us with a new credit card, We have permission to charge your updated card for all past due payments. In addition, failure to provide updated payment information in response to a failed charge will result in automatic suspension; We will rescind access to the Content, cancel your registration, terminate any and all applicable Services, and you will be ineligible to access any Products or Services in the future.

Note that failure to pay for any Product or Service in full is a violation of the Agreement and you may be subject to Debt Collection and/or legal action. Terminating payment is not a legally enforceable method of opting out of a Product or Service part way through.



  • For Products that you purchase from Us that are delivered through a download link, you will be given a URL to access and download the Product(s) you purchased. In such instances, you agree not to share the download link with other people who did not purchase the Product(s).
  • For Products that you purchase from Us that are delivered through a membership site, you will either be given a username and password to access the course materials and tools, or you will be prompted to create your own login credentials. In all such instances, you agree not to share your login information with other people who did not purchase the Product(s). You will not sell access to this program or duplicate and sell any of its content without written permission.
  • Where applicable, the membership site is meant for informational purposes only. It is not intended as specific medical, legal, commercial, financial, tax or other professional advice. use of the information on the membership site and this Website are at your own risk.
  • Use of content, unless otherwise stated, is for your own personal, non-commercial use. You may not distribute content, print multiple copies, or use the content for public display or performance unless otherwise stated.
  • We reserve the right to discontinue or modify without notice or liability, any portion of this Website. However, in the rare event that We decide to discontinue a particular online Product or Service you have paid for, We will either fulfill the Services for the duration of the specific term that you paid for, or in Our sole discretion, We will offer you a refund for the Services that were not yet rendered. If no specific duration was specified for how long a particular online Product or Service will be available, such Product or Service will be made available to you for a minimum of one year, or for however long We continue to support that version of the program, whichever is later.
  • You affirm, represent, and warrant that your participation on this Website and the content you submit does not relate to pornography, illegal activities of any kind, occult, hate, or racism. You also represent and warrant that content you submit does not violate the intellectual property rights of third parties. The Company reserves the right to make the final decision regarding what is appropriate. The Company further reserves the right to remove content or terminate your Account without prior notice for a violation of this provision.
  • You understand and agree to not place an unreasonable burden on the server hosting this Website or membership site, to not interfere with the running of this Website and to not attempt unauthorized access to any portion of this Website.
  • You understand and agree not to provide false information about yourself, to impersonate another individual or provide misleading or false content.
  • Please do not send any confidential or proprietary information to the Company unless specifically requested by Us. Any such unsolicited information or material sent to the Company by you will not be deemed confidential or proprietary. Furthermore, you agree that any ideas, suggestions, or improvements that you provide Us about Our Products or Services shall be owned by the Company and the Company is free to include such ideas in future Products without compensation to you.
  • You hereby warrant that any information you submit to the Company through the Website is owned by you and that you have the necessary authority to submit such information. You hereby grant the Company a royalty-free, perpetual, worldwide license to display, modify, adapt, create derivative works from, and otherwise use any suggestions, ideas, and information that you provide Us, including in the operation and advertising of the Company’s business.
  • You agree that Company may, in its sole discretion and without prior notice, terminate your access to the Website and related Services if We determine that you have violated these Terms & Conditions or other guidelines or program agreements related thereto. You also agree that your violation of these Terms would be considered an unfair business practice that could cause the Company irreparable harm for which monetary damages would be inadequate. You therefore consent to the Company being authorized in such an instance to obtain injunctive or equitable relief that We deem appropriate or necessary under the circumstances. These remedies are in addition to any other remedies the Company may have at law or in equity.
  • You agree that the Company may, in its sole discretion and without prior notice, terminate your access to the Website and related Services, for cause, including but not limited to upon discontinuance or Content modification of the Website or any Service offered on or through the site, technical issues or unexpected problems, requests received from government agencies or law enforcement officials, or upon a verified request by you for an Account deletion or cancellation.



Please read the Privacy Policy carefully to understand how Company collects, uses and discloses personally identifiable information from its Users. The Privacy Policy is hereby incorporated by reference as part of these Terms & Conditions.



Our Products and/or Websites may contain links to external websites that are not provided or maintained by or in any way affiliated with the Company (“Third-Party Sites”). The inclusion of such a link does not imply endorsement of the other site by or any association with its operators. These Third-Party Sites are not under the control of the Company, and you acknowledge that the Company is not responsible for the accuracy, copyright compliance, legality, decency, or any other aspect of the content of such sites; these Third-Party Sites may contain information or material that some people may find inappropriate or offensive. 

In some instances, Company may have affiliate relationships with certain Third-Party Sites whereby the Company will receive a commission if you purchase something from the Third-Party Site. The Company may also use Third-Party Sites to set up groups (such as Facebook or LinkedIn), but is not obligated to do so.

You agree to access and use any Third-Party Sites and the third-party content contained therein at your own risk. You acknowledge that a Third-Party Site may collect personal information about you, and any personal information you disclose or submit to a Third-Party Site will not be under control of the Company. The Company assumes no responsibility or liability for the privacy and information collection policies of third parties operating any Third-Party Site and We suggest contacting the providers of those sites directly for information on their privacy policies.



If you need to contact Us, you can email Us at [email protected] 



Under no circumstances shall the Company or its agents, affiliated companies, officers, directors, employees, and/or contractors be liable for any direct, indirect, punitive, incidental, special, or consequential damages that result from the use of, or inability to use, any Company Website or the Products and Services sold on Our Website. This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if the Company has been advised of the possibility of such damage. Except as prohibited by law, in no event shall the amount of collective liability of the company and its agents, affiliated companies, officers, directors, employees, and contractors exceed the amount actually paid to the Company for Products or Services. Because some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, the Company’s liability in such jurisdictions shall be limited to the extent permitted by law. Any provision herein to the contrary notwithstanding, the maximum liability of Company to any person, firm or corporation whatsoever arising out of or in the connection with any license, use or other employment of any Content delivered to you hereunder, whether such liability arises from any claim based on breach or repudiation of contract, warranty, tort or otherwise, shall in no case exceed the actual price paid to Company by you for the Content whose license, use, or other employment gives rise to the liability. The essential purpose of this provision is to limit the potential liability of the Company arising out of this Agreement. The parties acknowledge that the limitations set forth in this Section are integral to the amount of consideration levied in connection with the Website and any Services rendered hereunder and that, were the Company to assume any further liability other than as set forth herein, such consideration would of necessity be set substantially higher.



Upon request by the Company, you agree to defend, indemnify, and hold the Company and its other affiliated companies harmless, and their employees, contractors, officers, and directors from all liabilities, claims, and expenses, including attorney’s fees, that arise from your misuse of this Website or the Services offered by Company, or that arise from your violation of the Terms & Conditions stated herein.



Unless otherwise specified herein, this Agreement constitutes the entire agreement between you and the Company with respect to this Website and supersedes all prior or contemporaneous communications between you and the Company with respect to Our Websites. If any part of these Terms & Conditions is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect.



These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Texas.



Arbitration or any other legal action arising in connection with the use of Our Websites, the Products and/or Services offered through Our Websites, or these Terms & Conditions must be on an individual basis, where allowed by applicable laws. This means neither you nor the Company may join or consolidate claims by or against other customers, or litigate in court or arbitrate any claims as a representative or member of a class or in a private attorney general capacity.



In any dispute, action, proceeding, or arbitration regarding the use of this Website or these Terms & Conditions, including the enforcement of any arbitration provision herein, the party prevailing in such action or proceeding shall be entitled to recover, in addition to any other award of damages or other remedies, its reasonable attorneys’ and experts’ fees, costs and expenses (including, without limitation, expenses for expert witnesses and all reasonable attorneys’ fees, costs and expenses upon appeal).



Any offers made on this Website are Void Where Prohibited by law. The Company operates this Website primarily from Texas, USA, although vendors or staff of Company might manage this Website from various national and international locations. While this Website is globally accessible, not all Services, Products, or features offered here may be applicable or accessible to everyone or in every country or region. Furthermore, not all offerings may be suitable or permitted outside the US. The Company reserves the right, in Company’s sole discretion, to selectively provide or restrict certain Services or Products to certain individuals or geographic locations. Some promotions or offers on this Website may not be valid in certain regions or geographic locations. If you decide to access this Website from a location outside the US, you are responsible for ensuring that you adhere to the local laws in your jurisdiction.

Last Revised: April 22, 2024